One of the concerns businesses commonly have when considering open source software is whether or not support will be available for questions and problems. iTAC Software AG provides internet-enabled information and communication technologies for the manufacturing industry and had been using Oracle GlassFish 2.1 in 2008 for their customers. Over time, they had some issues with customers requesting fixes and security updates for the application server. Unfortunately, the GlassFish Open Source Edition didn’t provide the fixes, so iTAC decided to look for another open source application server option that would include security fixes and support.

The Payara Platform stability stream releases are available only to our support customers to provide consistency, security, and stability for your production environment. The stability stream releases provide bug and security fixes to the current feature set of 5.181 and 4.181 for 12 months, with no component upgrades or new features that could potentially cause problems. If you’re in need of a secure, stable production environment, consider investing in Payara Support to receive the benefits of our stability stream releases.

There are many reasons why companies choose to invest in commercial support for Payara® Server or Payara Micro (the Payara Platform). Here we've listed the most common reasons for buying support to achieve operational and financial benefits:

It's here! The Eclipse Foundation has announced the future of Java EE with the release of Jakarta EE ; a cloud-native Java and an open source governance model. As enterprises modernize their infrastructure for cloud, microservices and containers, the technological transformation requires a new governance model that provides faster release cycles to keep pace with innovation, along with an open source, community-driven evolution of the platform.